Australia and New Zealand

Front Office Operations Manager - Wealth Management Operations


An exciting 12 month contract is currently available to become an integral part of the Front Office Operations team, based in Melbourne. The Front Office Operations team are responsible for providing supervision of advice, management of operational risk and ad-hoc support to Macquarie’s advice providers and administration staff.

As a Front Office Operations Manager, you will work closely with the State Leadership team. Individually, you will be responsible for the sampling of client files, advice documents, record-keeping and order records and provide timely and consistent coaching and feedback to advisers. In addition, you will monitor daily trading activities and support advisers with timely responses to queries.

Key to your success will be your genuine passion for delivering results and providing an exceptional client experience. You will ideally possess prior experience in an ASX trading environment and have a strong understanding of ASX rules, ASIC regulations and financial advice operating standards.  You will be confident in coaching and possess excellent communication and interpersonal skills, in order to establish strong working relationships with key stakeholders. In addition, you will display effective planning skills, innovation and relish working in a diverse and fast paced environment.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.  

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,300+ employees and offices in 31 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-956304
Work type: Full time, Maximum term, Secondee
Location: Melbourne
Category: Mid-level
Group: Banking and Financial Services
Division: Wealth Management
Recruiter: Georgie Brown
Opening Date: