Do you have client service experience in Wealth Management or related products? Are you passionate about delivering an exceptional client experience? Do you thrive in a fast-paced environment?
Our Wealth Client Experience team are looking for passionate professionals to help us support advisers and clients across Australia regarding our Wealth Management products, including Cash Management Accounts, Self Managed Super Funds, Term Deposits, Online Trading Accounts and our Wrap platform.
This role sits within a fast-paced, structured contact centre environment where you will draw on your problem-solving skills and prior knowledge in the industry to assist clients and their Advisers by providing them with the high level of service expected of the Macquarie brand.
To be successful, you will likely have previous experience in a similar role working with Wealth related products. However, you may also be a graduate with customer service experience and a drive to start your career in our Wealth Client Service team.
If you are looking for an opportunity to deepen your industry experience and grow your career with a leading, global organisation, this could be the opportunity you are looking for.
Our Banking and Financial Services Group recognizes the world is changing, and the way in which we do our work is changing too. If you join our team, you'll be empowered to work in the way that best suits you, whilst delivering for our clients, our business and our people. Whether it’s from home, in an office or a combination of both, our people work where it best suits them in Australia. As we are a national team, we are open to applications from candidates across Australia, however if you are located outside a capital city, this would be an ongoing work from home opportunity.
About Banking and Financial Services
Banking and Financial Services comprises our retail banking and financial services businesses. The group operates predominantly in Australia and is organised into four business divisions: Personal Banking, Wealth Management, Business Banking and Macquarie Leasing. We provide personal banking, wealth management, business banking and vehicle and equipment leasing products and services to retail customers, advisers, brokers, dealer groups and businesses.
Find out more about Macquarie careers at www.macquarie.com/careers
Our commitment to Diversity and Inclusion
The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.
We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.