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Mortgage Credit Team Leader


Bring your passion and enthusiasm for people leading and join our Mortgage Credit team as Team Leader. This role offers you the opportunity to grow your existing skill set within a leading organisation, with excellent opportunities to develop and progress in the future. 

As the successful Team Leader, you’ll be comfortable working in a fast-moving and ever-changing environment, so you must be success driven and seek continual improvement. In return, you will be given an opportunity to take ownership and accountability, and drive performance and operational excellence, in our flexible, activity-based workspace. Positioned in the heart of the business, you are well placed to develop and challenge yourself whilst developing your team.

This is a challenging role and you’ll be required to drive performance and lead the team through all lending functions; including ownership of all applications from lodgement through to instruction of solicitors for settlement and management of all stakeholders at a local level, including loan assessments and taking inbound and outbound calls to mortgage brokers.

You’ll also be accountable for the delivery of the agreed service level standards and key performance measures for the team, for assessing and managing team performance, identifying training and development needs across the division and continuing to engage and motivate a high performing team that is integral to the ongoing success of the business. 

To be successful in this role you will have demonstrated industry experience within residential lending, alongside proven staff management and leadership experience within professional services, the ability to manage business pressures and client expectations and strong analytical problem-solving skills and a strong commercial mindset.

You must be comfortable working in a fast moving and changing environment entrepreneurial spirit and have strong commercial business acumen.

If you have a genuine passion for people management and enjoy working within a credit environment with strong attention to detail and a commitment to delivering high quality outcomes, apply today via the link below.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,000+ employees and offices in 32 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-958465
Work type: Permanent - Full time
Location: Sydney
Category: Mid-senior, Mid-level, Administration & Support, Credit, Customer Service, Operations, Retail Banking
Group: Banking and Financial Services
Division: BFS Central & Operations
Recruiter: Hannah Lewis
Opening Date: