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Operations Specialist


An exciting opportunity exists to join our Specialized and Asset Finance business based in Jacksonville, Florida as a Operations Specialist. You will work as a critical member of our Funding team and will be responsible for coordinating deals from documentation through to funding. Engaging directly with customers, business partners and internal stakeholders your passion for providing outstanding customer service, in addition to displaying an eagerness to understanding our business, systems and processes will be crucial drivers in your success.               

Working with a supportive, high performing leasing team you will take ownership for preparing and checking loan documentation, invoices and supporting information for accuracy and completeness. Once your thorough review of the contracts and supporting documentation is completed you will be responsible for making payments to the relevant parties. Harnessing your ability to work under pressure and work to tight deadlines, both autonomously and as part of a team, you will work towards always ensuring the service provided to our customers exceeds their expectations.

Using your exceptional communication skills and professional telephone manner, you will act as a primary point of contact for our brokers and partners, working with them to deliver a premium service experience and resolving issues to ensure the smooth settlement of loan transactions. You will also work closely with customers to achieve mutually beneficial outcomes, exercising discretion and common sense to deliver a personalized and premium service while meeting the needs of our organization.

To be successful in this role you will possess a bachelor’s degree in business or related field and be able to demonstrate high standards of customer service alongside great relationship building skills, being able to build rapport and trust with clients.

If this sounds like your next exciting opportunity, please apply today! To learn more about Macquarie visit  

About Commodities and Global Markets

Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities.

Our commitment to Diversity and Inclusion 

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance. Macquarie also takes affirmative action in support of its policy to hire and advance in employment of individuals who are minorities, women, protected veterans, and individuals with disabilities.

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.



About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,300+ employees and offices in 31 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, investment banking and principal investment.

Find out more at

Job no: CGM-954885
Work type: Full time
Location: Jacksonville
Category: Junior, Credit, Other
Group: Commodities and Global Markets
Division: Specialised and Asset Finance
Recruiter: Maria Norris
Opening Date: