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Learning Design Manager


Join our dynamic Learning & Development function in the collaborative People, Culture and Client Experience division of Macquarie’s retail bank, Banking and Financial Services. In this role, you will be expected to leverage your experience in learning and development and think creatively and laterally.

A key part of delivering on the Banking and Financial Services strategy is to ensure that people have the right knowledge and skills to serve our clients. This role is two-fold in that you will use your expertise to design high impact learning and also manage a team of learning designers. This includes consulting with the business through to hands-on design and build of learning experiences to implementation of learning via varied delivery mediums, you will be exposed to a diverse range of activities. You will be responsible for your own deliverables as well as ensuring your team are mentored and coached to continually outperform.

In this role you will partner with key business stakeholders and Learning Business Partners to efficiently manage Banking and Financial Services learning requirements and design innovative and effective best-in-class learning solutions targeted to performance needs of the business. You will manage end-to-end learning deliverables such as skill and task analysis, learning solution, design specifications, scripts, storyboards, finished digital learning and multimedia assets, facilitator and learner materials, project pilots and deployment/launch plans.

To be a success in this role you will have a strong background in Instructional Design, ideally in the Financial Services/Banking sector along with a Certificate IV in Training and Assessment (essential).You have also managed learning design teams and development of large scale projects, preferably at a global level or across multiple divisions. You can build and maintain strong relationships with clients and your team as well as working in fast-paced environment.

You will also have a good working knowledge of Articulate 360 with the ability to develop creative digital learning solutions, Microsoft Office applications, specifically Word, Excel, PowerPoint, SharePoint and Publisher, and Adobe Creative Cloud.

If you’re ready to take on this exciting role, we want to hear from you. Apply online today or visit to learn more.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. 

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need. 

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 15,000 employees and offices in 31 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, investment banking and principal investment.

Find out more at

Job no: BFS-954674
Work type: Full time
Location: Sydney
Category: Mid-senior, Human Resources
Group: Banking and Financial Services
Division: People, Culture & Client Exp
Recruiter: Jodi Rutherford
Opening Date: