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Home Loan Retentions Consultant

Brisbane, Sydney

As a Home Loan Retention's Consultant, you will proactively manage a portfolio of existing home loan customers to encourage loyalty by providing market leading home loan solutions. You will use your problem solving and objection handling skills to have effective conversations with the aim of reducing customer attrition. 

Your strong organisation skills and sales experience will help you plan and prepare for your multi-tasked day focusing on inbound calls for new enquiries, outbound calls to manage your pipeline as well a timely management of emails. 

Your outstanding communication skills, client-centric approach and problem-solving skills will allow you to build strong relationships with internal and external stakeholders to achieve superior client outcomes.  

In return, you will be able to develop your skills and take your career to new heights in a high-growth business, as well as a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. 

If you like the sound of joining this fast paced, dynamic and high performing team, please apply by applying via the link below. 

About Banking and Financial Services 

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.  

Our commitment to Diversity and Inclusion  

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.  

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.  

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. 

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need. 

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,300+ employees and offices in 31 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, investment banking and principal investment.

Find out more at www.macquarie.com/careers

Job no: BFS-953801
Work type: Full time
Location: Brisbane, Sydney
Category: Junior, Retail Banking
Group: Banking and Financial Services
Division: Personal Banking
Recruiter: Sian Pamphlett
Opening Date: