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Head of Business Transformation - Personal Banking

Apply now Job no: BFS-949167
Work type: Full time
Location: Sydney
Group: Banking and Financial Services
Division: Personal Banking
Recruiter: Sophie Haslam

Head of Business Transformation, Personal Banking

Due to exceptional business growth, we have created a new position as Head of Business Transformation, Personal Banking. This Director-level role reports to the divisional Chief Operating Officer and presents an excellent opportunity to join an exciting and fast-growing business within Macquarie’s Banking & Financial Services Group.

Personal Banking offers home loans, car loans, credit cards and deposits. We have award-winning internet and mobile banking apps and are focused on delivering a best-in-market banking and digital origination experience. Through innovation and a dedication to customer experience, we have recently achieved a leading market share in broker home loans. We aspire to be Australia’s #1 Digital Bank.

Within Personal Banking, we are proud of our culture of diversity & inclusion and high performance. We have a strong focus on meeting community expectations and making risk-conscious and data-based decisions. In line with our entrepreneurial and innovative culture, we adopt Enterprise Agile ways of working and embrace a growth and learning mindset.

As Head of Business Transformation, Personal Banking, your key responsibilities will include:

    • Leading the delivery of business change initiatives across the distribution team
    • Assisting the divisional Chief Operating Officer prioritise the portfolio of change activity across the business
    • Identifying and implementing opportunities to increase Operational Excellence
    • Uplifting the capability of our Enterprise Agile practices

This role represents a unique opportunity for a highly talented individual to join one of Australia’s leading organisations, and will appeal to someone who has demonstrated:

    • Strong experience and capability in delivering business change within a regulated environment
    • A proactive and pragmatic approach with a strong bias to action
    • An ability to manage competing priorities and to collaboratively engage with multiple stakeholders
    • Clear and transparent communication skills.

In return, we will enable you to develop your skills, as well as providing a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below.  

Banking and Financial Services comprises our retail banking and financial services businesses. The group operates predominantly in Australia and is organised into three business divisions: Personal Banking, Wealth Management and Business Banking. We provide personal banking, wealth management, business banking and vehicle and equipment leasing products and services to retail customers, advisers, brokers, dealer groups and businesses. 

Find out more about Macquarie careers at   

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team. 

We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need 

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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